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The feedback service lets your users submit feature requests, vote on ideas, and open support tickets — all from within your app. Access it via grantiva.feedback.

Feature requests

List feature requests

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Get a single feature request

Submit a feature request

Vote

Each user/device can vote once per feature request.

Comments

FeatureRequest model

FeatureRequestStatus

pending | open | planned | in_progress | shipped | declined | duplicate

Support tickets

Submit a ticket

List user’s tickets

If grantiva.identify() has been called, returns tickets for that user across all devices. Otherwise returns device-only tickets.

Get ticket with messages

Reply to a ticket

SupportTicket model