grantiva console feedback triages the feature requests your users file; grantiva console support works their support tickets.
Reading needs feedback:read. Every staff action — changing a status or priority, replying, commenting — needs feedback:manage. Filtering by --app also needs apps:read to resolve the bundle ID.
Feature requests
grantiva console feedback list
List feature requests, most voted first.
Statuses:
pending, open, planned, in_progress, shipped, declined, duplicate.
grantiva console feedback get
Show a feature request with its comment thread.
grantiva console feedback set-status
Change a feature request’s status.
grantiva console feedback comment
Reply on a feature request as the team.
Devices following the thread get a push notification.
Support tickets
grantiva console support list
List tickets, most recently updated first.
grantiva console support get
Show a ticket with its full conversation.
grantiva console support reply
Reply to a ticket as the team.
awaiting_reply and emails the submitter if that notification is on.
grantiva console support set-status
grantiva console support set-priority
Next steps
- Console overview — auth, scopes, and shared conventions
- Feedback SDK — how requests and tickets are filed from the app
- Feedback quick start