Feedback
Feedback lists feature requests, filterable by status chip and searchable by text.
Open a request to change its status, assign it to a team member, see its vote count and the submitter’s email, and read or add comments. Shipped and declined requests show a callout explaining the outcome.
Changing a status writes
feedback.status_changed to the audit log; adding a staff comment writes feedback.comment_added.
If your organization has a linked push app, replying on a request pushes a notification to every device subscribed to that request’s thread. See Push notifications.
API
Reads need
feedback:read; staff actions need feedback:manage.
Support
Support lists support tickets, searchable by text and filterable by status and priority.
Priorities are
low, normal, high, and urgent.
Open a ticket to change its status or priority, assign it, and reply in the message thread. Comments and replies are attributed as either the user (submitted through the SDK) or admin (your team).
API
See the feedback API reference and support tickets for the user-facing endpoints.